All terminals at Sydney Airport
aim to be accessible to disabled passengers, and this is managed by Sydney Airport for Terminals 1 and 2, and by Qantas in Terminal 3. All terminals have accessible parking spaces in the multi-story carparks, and kerbside staff are trained to allow passengers with disabilities ample time to disembark from vehicles. There are lifts and accessible toilets in all terminals, and automatic doors in Terminal 1 and 2 to ensure easy travel throughout the airport. TTY phones, braille ATMs and Gold Ambassador Volunteers in Terminals 1 and 2 serve to make life easier for anyone with a disability, and there are hearing loops in some areas of Terminal 3 to assist those with hearing impairments.
If you require a wheelchair or similiar mobility device on your flight, these will need to be checked, but contact your airline prior to travel as they can provide one for use within the terminal. Foldable walking frames and canes can generally be brought onboard, but this is dependent on the airline.
Customs and security checks can be adapted for disabled passengers. All mobility aids will need to be screened. If you have any prostheses, please inform the security officers as they may have to perform a pat-down if prosthetic limbs or implants continually set off the metal detectors. The main thing to keep in mind whilst undergoing security screening is to make sure the staff are aware of any potential difficulties. A document or letter from a doctor explaining any such difficulties or requirements may be useful.
Updated October 2013 by Chris Houston
. Information is subject to change at any time.